Frequently asked questions
You can book through our website or send a WhatsApp message or simply give us a call.
We operate 24 hours a day, 7 days a week.
We will send you an email.
Yes, our drivers have the experience and license needed to make sure you havena safe transportation.
We make sure to follow traffic regulations and practice safe driving practices.
When booking our taxi, please consider the vehicle size and luggage space available. If you have a lot of luggage or oversized items, kindly inform Taxi Yala during the booking process to ensure we can accommodate your needs. It is also recommended to notify the taxi driver if you have fragile or valuable items, keeping them with you instead of storing them in the trunk or luggage compartment. Make sure to communicate your specific luggage requirements in advance to provide a suitable vehicle for your needs.
Yes, we accept pre-bookings for future dates.
We monitor flight schedules closely and adjust pickup times. We will be there to pick you up at the updated arrival time.
Yes, we offer a variety of vehicles. You can specify your vehicle preference during the booking process, and we will do our best to accommodate your request.
Booking in advance ensures the availability of a taxi and allows us to plan and provide the best service possible.
Tipping is a personal choice and not an obligatory requirement in Sri Lanka.
Please note it is Not a common practice or an expected custom.
Yes, all our taxis are equipped with ACs.
Yes, we offer taxi services to various destinations across Sri Lanka, including popular tourist spots and other areas. Please inform us of your desired destination during the booking.